About the Author

Daneka George

MstHlthSrvMgt, BBiomedSci

I have been working in General Practice for many years as Practice Manager. I completed a Master's degree in Health Services Management in 2010 and also hold a Bachelor's degree in Biomedical Science (2004). I am very lucky to have worked with some fantastic doctors who taught me the value of 'patient-centredness' in general practice.

I started e-Newsletters within my own clinic and the response from patients was very favourable. I started 'My Doctor: Practice e-Newsletters' to help other practices improve their communication efforts with patients, voice their policies and improve patient satisfaction with their overall service. I currently work full time managing two medical centres in Melbourne and run 'My Doctor' as a home based business. I work with a fantastic team of very experienced doctors who act as content editors for all articles in the newsletters.